Care guide
Keeping a big stone looking new
A diamond is the hardest material in jewellery, but the metal holding it is not. Five minutes of care a month is the difference between a ring that sparkles and one that looks tired.
Cleaning at home
- Soak for ten minutes in warm water with a drop of unscented dish soap.
- Brush gently behind the stone with a soft baby toothbrush — that underside film is what dulls brilliance.
- Rinse and dry with a lint-free cloth, never paper towel.
- Do this every week or two if you wear the ring daily.
Never use
- Bleach, chlorine or acetone — they attack gold alloys and can pit a setting.
- Toothpaste or baking soda, which abrasively scratch polished metal.
- Home ultrasonic units on pavé or three-stone rings; vibration can loosen melee.
When to take it off
- Lifting weights, gardening, climbing or anything that grips metal.
- Swimming pools and hot tubs — chlorine is the single worst thing for gold.
- Applying lotion, sunscreen or hair product; build-up behind the stone is what kills sparkle.
- Sleeping, if you are a restless sleeper with a high-set stone.
Storage and travel
Store the ring alone in its box or a soft pouch. Diamonds scratch every other gem and every metal, including each other.
Travelling, keep it in your carry-on, and never on a hotel sink edge. Schedule it on your home insurance policy using the appraisal we provide.
Professional service
Send the ring to us once a year for a complimentary inspection, ultrasonic clean, polish and rhodium replating if it is white gold. High-set stones and pavé bands benefit from a check every six months.
Questions we have not answered?
Your gemmologist replies within one business day, usually much sooner.